Monday, February 28, 2005
Sucker or not?...
ok, so i was never a fan of "hold music" but now i understand its purpose. i'm trying to make the second difficult call (the one i mentioned earlier). it involves bitching at somebody who knows nothing so they give me what i want to get me off the line. i HATE having to do that kind of thing. so i called the number. i pushed for english. i said i needed to talk to a service rep. i heard about 10 seconds of hold music and then nothin. the first time, i kind of jumped the gun... i pushed all the options i needed early so the menu just got rid of me. so i figured that they had just thrown me out of the line. so i hung up and called again, playing by the rules. but that time, it did the same thing. so now i'm listening to silence on the phone, feeling like such a sucker. i don't want to hang up and go to the back of the line. but i don't want to stay on the phone for no reason either. i will give continuing coverage of any late-breaking news about this lack of hold music crisis. it may be as big as the bay of pigs AND cuban missile crisis. don't miss it.
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The official stuff...
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